ProQuest Databases Unavailable
ProQuest databases (Research Library, CBCA, ProQuest Historical Newspapers, etc.) will be down for maintenance on Saturday evening, Feb. 28, starting at 8pm, for 5 hours. RefWorks will also be...
View ArticleMRU Library Catalog – Brief Service Interruption
The server for the MRU traditional Library Catalogue will be restarted this morning between at 9:45 a.m. This will result in a brief service outage for the catalogue. If you are using the catalogue and...
View ArticleIssues with the Library’s email notification system
We are currently experiencing issues with our email notification system. Please log into your library account to check if you have library materials coming due, overdue items, or items awaiting pick up...
View ArticleSharestream Video Server Outage
Our video server, Sharestream, may experience a brief outage on March 12 at 7:30 am as it receives maintenance updates. If you are unable to view a video, please wait a few minutes and try again. As...
View ArticleVideo server outage
The Library’s video server is displaying an error when it is accessed from a direct link to a video, and users visiting the main streaming video url video.mymru.ca are sometimes seeing the same error....
View ArticleStreaming videos and Firefox browser
UPDATE: If you encounter this error message when attempting to view a video please click ‘allow and remember’. The video will play normally from this point on. Thank you for your patience When...
View ArticleSharestream Video Server Outage
Our video server, Sharestream, will experience a one hour outage on April 28 starting at 7:00 am. As always, please contact the Library Information Desk at 403 440 6088 or visit the Information Desk if...
View ArticleLibrary Room Booking currently unavailable – Resolved
May 1, 9:00 am: The Library Room Booking system is back online and available for use. ******** April 30, 11:30 am: We are updating our Library Room Booking system today, and the service is currently...
View ArticleLibrary search outages – FIXED
The Library search tool should now be working as expected. Apologies for any inconvenience this may have caused. This issue was the result of a data centre failure and affected a number of libraries...
View ArticleArcGIS Server outage
Update: May 29, 2015 (KK): This outage has been re-scheduled to May 30 from 4 pm – 8 pm ****** The ArcGIS server will be experiencing an outage on May 29 from 4 pm to 8 pm. We are sorry for any...
View ArticleArticles appearing as ebooks
Our main library search will occasionally tag articles as ebooks, which can create an error for you when you then try to access the full-text version of the article. The search provider has...
View ArticleArcGIS Server outage
The ArcGIS server will be experiencing an outage on June 11 from 8 pm to midnight We are sorry for any inconvenience this may cause and we thank you for your patience.
View ArticleRefWorks Outage Today – June 16
Our RefWorks server migration is happening today, and you may experience an error message or blank screen if you try to log into the system. More information on the RefWorks change is available at:...
View ArticleBlackboard Down
Blackboard will be unavailable from 11 pm Friday, July 31 until 8 pm Saturday, August 1, 2015 due a major application upgrade. Sorry for any inconvenience
View ArticleTraditional Library Catalogue Service Outage – August 5th to 6th
We are upgrading our integrated library system and access to the library’s traditional catalogue system will be unavailable from approximately 9 a.m. on Wednesday August 5th until noon on August 6th....
View ArticleProQuest Updating their Systems Aug. 8-9
ProQuest will be updating their systems starting at 8pm for 8 hours on Saturday, August 8th: http://www.proquest.com/blog/pqblog/2015/Important-Upcoming-maintenance-window.html?WT.mc_id=SMBlog
View ArticleBrief Service Disruption for Traditional Library Catalogue – August 7th
There will be a brief 10 minute service disruption for the Traditional Library Catalogue and Library Account Services between noon and 1 p.m. today while we restart our servers. If you experience any...
View ArticleProQuest Down Eve Aug. 12th
ProQuest will be down beginning at 8pm in Calgary. Important Critical Maintenance on ProQuest. Beginning Wednesday, August 12, 2015 at 10:00 PM EDT. Details: http://t.co/wga0weF9mI. — ProQuest...
View ArticleService Outage – Sunday, Aug 16 from 1 a.m. to 6 a.m.
The MRU Information Technology Services team is upgrading our firewall systems on Sunday August 16th from approximately 1:00 a.m. to 6:00 a.m. All University systems will be offline for the period of...
View ArticleSharestream Maintenance Outage
The Sharestream video platform will be unavailable Friday, August 21 from 8 am to 9 am as the system undergoes maintenance. Sorry for any inconvenience.
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